Privacy Policy

Effective Date: 31 August 2025
Last Updated: 31 August 2025

PhoneSnatchr (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”) and related services. By using PhoneSnatchr, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you use the App:

  • Incident Reports: Details you submit such as direction of travel, suspect description, and optional photos or videos.
  • Location Data: With your permission, we collect approximate or precise location to display relevant alerts and incidents nearby.
  • Phone Identifier: We may collect a unique phone identifier for spam protection, moderation, and technical purposes.
  • Device Data: Basic technical information (device type, OS version, app version, crash logs) to ensure functionality and improve performance.

We do not collect account data or require user registration.

2. How We Use Information

We use collected data to:

  • Display and share real-time incident reports with nearby users.
  • Improve app reliability, security, and user experience.
  • Moderate submissions to prevent spam and harmful content.
  • Provide customer support and respond to inquiries.
  • Share relevant reports with local law enforcement when appropriate.
  • Comply with legal obligations when required.

We do not sell your personal information to third parties.

3. Sharing of Information

We may share data in the following limited circumstances:

  • With Other Users: Incident details (e.g., description, direction, media) are visible to nearby app users. Your identity is not disclosed.
  • With Service Providers: We use trusted third parties (e.g., hosting, cloud storage, analytics, push notifications) who process data on our behalf.
  • With Law Enforcement: Relevant reports may be shared with local police or other authorities for public safety and crime prevention.
  • For Legal Reasons: We may disclose information if required by law, court order, or law enforcement request.

4. Data Storage & Security

  • Data is stored securely on Railway servers located in the European Union.
  • We apply industry-standard security measures, including encryption in transit and access controls.
  • Incident reports may be retained for analytics and safety trends. You can request deletion of your reports at any time.

5. Your Rights

Depending on your location, you may have rights under GDPR, UK GDPR, CCPA, or other laws. These include:

  • Accessing the personal data we hold about you.
  • Requesting correction or deletion of your data.
  • Restricting or objecting to certain processing.
  • Withdrawing consent at any time (e.g., disabling location services).

Requests can be sent to: admin@phonesnatchr.com

6. Children’s Privacy

PhoneSnatchr is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or by other appropriate means.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: admin@phonesnatchr.com